At Chronoarc, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with our brand. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information that you provide directly to us when you visit our website, create an account, place an order, sign up for our newsletter, or communicate with our customer service team. This may include:

  • Personal Information: Name, email address, phone number, billing and shipping address, payment details.
  • Account Information: Username, password, and other details related to your account preferences.
  • Order Information: Details of the products you purchase, your order history, and delivery preferences.

We may also automatically collect certain information when you interact with our website, such as:

  • Technical Data: IP address, browser type, device information, and pages viewed on our website.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your shopping experience, track website usage, and personalize content. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect to provide, improve, and personalize our services, including:

  • Processing and fulfilling your orders.
  • Communicating with you about your order status, promotions, and updates.
  • Providing customer support and resolving issues.
  • Customizing your shopping experience based on preferences and browsing behavior.
  • Sending marketing communications, if you have opted in to receive them.
  • Complying with legal requirements and improving the functionality of our website.

3. How We Protect Your Information

We take the security of your personal information seriously. We use industry-standard encryption technologies and secure servers to protect your data during transmission. We also implement strict internal procedures to prevent unauthorized access to your personal information.

However, no online transmission or storage system is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who help us operate our business, such as:

  • Payment processors, shipping companies, and other service providers involved in completing your order.
  • Marketing partners who assist with email campaigns and promotional communications (with your consent).
  • Legal authorities or third parties as required by law to protect against fraud, comply with legal obligations, or defend our rights.

5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: If your information is inaccurate or incomplete, you can update it through your account or by contacting us.
  • Deletion: You can request the deletion of your personal data, subject to certain legal limitations.
  • Opt-Out: You can unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or by contacting us directly.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website, analyze site traffic, and serve personalized content and advertisements. Cookies are small text files stored on your device. You can control cookies through your browser settings, including blocking or deleting them, but this may affect certain website features.

7. Links to Third-Party Websites

Our website may contain links to third-party websites or services that are not controlled by Chronoarc. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting an updated version on our website with a new “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we protect your privacy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Chronoarc Customer Support
Email: [info@chronoarc.com

By using our services, you agree to the terms outlined in this Privacy Policy. Thank you for trusting Chronoarc with your personal information.